Forge Heroes — Support
Need help with Forge Heroes? We’re a tiny team and we answer every message.
Contact us
Email support@paritycrest.com — we reply within 2 business days. You can also reach us on Discord.
FAQ
My idle rewards seem low.
Your heroes keep gathering while you're away for up to 8 hours per session; open the app to collect and restart the timer.
How do I restore my purchases?
Open Settings (gear icon) → Restore Purchases, signed in with the Apple ID used to buy.
How do I cancel the Monthly Card?
The Monthly Card is an auto-renewing subscription managed by Apple: Settings app → your name → Subscriptions → Monthly Card → Cancel. You keep the benefits until the period ends. (The Battle Pass and VIP are one-time purchases — there's nothing to cancel.)
Will I lose my progress if I reinstall?
Your progress syncs to the cloud with your account. Link it with Sign in with Apple (Settings → Account) to keep it safe across reinstalls and devices. If a save looks wrong after reinstalling, contact us before playing on.
Found a bug?
Email us with your device model and the build number shown at the bottom of the in-app Settings.