Critter Cove — Support
Need help with Critter Cove? We’re a tiny team and we answer every message.
Contact us
Email support@paritycrest.com — we reply within 2 business days. You can also reach us on Discord.
FAQ
My offline earnings seem low.
Stalls earn while you're away for up to 8 hours per session; open the app to collect and restart the timer.
How do I restore my purchases?
Open Settings (gear icon in the top corner of the Cove) → Restore Purchases, signed in with the Apple ID used to buy.
How do I cancel Cove Club?
Subscriptions are managed by Apple: Settings app → your name → Subscriptions → Cove Club → Cancel. You keep benefits until the period ends.
My save disappeared.
Progress is stored on your device. Deleting the app deletes the save — contact us before reinstalling if something looks wrong.
Found a bug?
Email us with your device model and the build number shown at the bottom of the in-app Settings.